PERAN KEPEMIMPINAN TERHADAP MOTIVASI DAN KINERJA KARYAWAN DI PT MITRA KIARA INDONESIA
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Abstract
Leadership plays an important role in encouraging employees’ work enthusiasm, motivation, and performance. A good leader is able to provide direction, support, and exemplary behavior, so that employees feel valued and motivated to work better. This study aims to determine how leadership influences the motivation and performance of employees at PT Mitra Kiara Indonesia, a company engaged in the distribution of building materials, particularly cement or mortar products, which support various construction projects. This research uses a qualitative approach with data collection techniques through interviews, observation, and documentation. The results of the study show that a communicative, firm, and open leadership style that is receptive to feedback has a positive impact on employee motivation. In addition, leaders who actively provide appreciation and feedback also help increase employees’ enthusiasm and performance in achieving company targets. The conclusion of this study is that effective leadership is one of the key factors in creating a productive work environment and fostering employee loyalty of PT Mitra Kiara Indonesia.
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